Privacy Policy

Effective Date: March 9, 2025

Last Updated: March 9, 2025

TrailMix Technologies ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and share personal information. This Privacy Policy explains how we handle your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia’s Personal Information Protection Act (PIPA), and Canada’s Anti-Spam Legislation (CASL).

1. Information We Collect

We collect and process the following types of personal information:

1.1 Information You Provide:

  • Name, email address, and phone number when creating an account.

  • Profile information (e.g., interests, location preferences).

  • Content you submit (posts, comments, reviews, or messages).

1.2 Information Collected Automatically:

  • IP address, device type, and browser details.

  • Usage data (e.g., interactions with features and services).

  • Cookies and tracking technologies to enhance user experience.

1.3 Information from Third Parties:

  • Social media logins (if you sign in using Google, Facebook, etc.).

  • Business listings and publicly available data.

2. How We Use Your Information

We use personal data to:

  • Provide and improve our platform.

  • Personalize content recommendations using AI.

  • Connect users with local businesses and events.

  • Prevent fraud and ensure platform security.

  • Comply with legal obligations and enforce our Terms of Service.

3. AI and Automated Decision-Making

Our platform uses AI to curate content. We ensure that:

  • AI-driven suggestions are based on user preferences and interactions.

  • No sensitive personal data is used to make automated decisions.

4. Sharing and Disclosure of Information

We do not sell personal data. We may share data with:

  • Service providers (e.g., cloud storage, analytics, and payment processors).

  • Legal authorities, if required by law or to prevent harm.

  • Business partners, only with explicit user consent.

5. Data Storage and Security

We store data on secure servers in Canada and implement industry-standard encryption and access controls. While we take strong precautions, no system is 100% secure.

6. User Rights and Control

Under PIPEDA and BC PIPA, users have the right to:

  • Access their personal data.

  • Request corrections to inaccurate data.

  • Withdraw consent and delete their account.

To exercise these rights, contact us at TrailMix Technologies

7. Cookies and Tracking Technologies

We use cookies for analytics and functionality. Users can manage cookie settings in their browser.

8. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted with a new effective date.

9. Contact Us

If you have questions, contact us at TrailMix Technologies