Terms of Service

Effective Date: March 9, 2025

Last Updated: March 9, 2025

Welcome to TrailMix Technologies! By accessing or using our platform, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using TrailMix Technologies, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please do not use the platform.

2. Eligibility

Anyone can create an account. You must be at least 18 years old (or the age of majority in your jurisdiction) to verify your an account and unlock additional features. If you are under 18, parental consent is required.

3. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You must provide accurate and truthful information.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

By using TrailMix Technologies, you agree not to:

✅ Post harmful, offensive, or illegal content.

✅ Use AI-generated content to mislead or manipulate users.

✅ Spam, harass, or impersonate others.

✅ Attempt to hack, disrupt, or interfere with platform operations.

TrailMix Technologies reserves the right to remove content or suspend accounts that violate these rules.

5. AI Content and Recommendations

  • Our platform uses AI to curate content.

  • AI-based recommendations are non-deterministic and may vary over time.

We are committed to AI transparency and fairness.

6. Business Listings & Local Connections

  • Businesses listed on TrailMix Technologies are either user-submitted or publicly available.

  • We do not guarantee the accuracy of business listings.

  • Businesses can request corrections or removal of inaccurate listings.

7. Payments & Transactions (If Applicable)

  • If the platform enables business promotions or transactions, you agree to comply with our payment policies.

  • We do not store payment information—transactions are processed by third-party payment providers.

  • All purchases are final, except where required by law.

8. Limitation of Liability

TrailMix Technologies is provided "as is" without warranties. We are not responsible for:

❌ Third-party content, listings, or external links.

❌ User-generated content accuracy.

❌ Any damages resulting from platform use.

To the extent permitted by law, our liability is limited to the amount you paid us (if any).

9. Privacy & Data Protection

Our Privacy Policy explains how we collect, store, and use personal data. By using the platform, you consent to our data practices.

10. Termination of Services

We reserve the right to:

  • Suspend or delete accounts that violate these Terms.

  • Modify or discontinue services at any time.

Users can delete their account by accessing their Account Settings in the app or contacting hello@ehnow.ca.

11. Dispute Resolution & Governing Law

  • Any disputes will first be resolved informally by contacting us.

  • If unresolved, disputes will be settled under British Columbia law, with jurisdiction in Naniamo, BC.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the platform after changes means you accept the revised Terms.

13. Contact Us

For any questions, reach out to:

TrailMix Technologies

contact@tlmx.ca